Privacy Policy

1. Introduction

ZenCortex respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit zencartex.com or purchase our products.

2. Information We Collect

We collect two categories of information:

• Information you provide directly when placing an order, contacting customer support, or signing up for email updates. This includes name, billing and shipping address, email address, phone number, and payment details.
• Information collected automatically when you browse the Site. This includes IP address, browser type, referring page, pages visited, and time spent. We collect this through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send order updates, promotional offers, and newsletters (with your consent).
• Improve the functionality and content of our Site.
• Detect and prevent fraud or misuse.
• Comply with legal obligations.

4. Payment Processing

Payments are processed securely through our retail partner BuyGoods and their PCI-compliant payment processors. We do not store full credit card numbers on our servers.

5. Sharing Your Information

We do not sell your personal information. We share data only with:

• Our retail partner BuyGoods, for order processing and fulfillment.
• Shipping carriers, to deliver your order.
• Service providers helping us operate the Site (analytics, email delivery, customer support tools).
• Law enforcement or regulatory authorities, when required by law.

6. Cookies

We use cookies to remember your preferences, track usage patterns, and personalize your experience. You can disable cookies in your browser settings, but some features of the Site may not work properly without them.

7. Data Security

We implement reasonable technical and administrative measures to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at support@zencortexhq.com.

9. Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

12. Contact

Questions about this Privacy Policy can be sent to support@zencortexhq.com.